Hospital and Healthcare Center Management and Patient Relations
As the healthcare sector grows more dynamic, the need for innovative management and exceptional patient care has never been greater.
This course is your opportunity to master essential skills for effective hospital and healthcare management. Whether you’re a seasoned professional or looking to advance in your career, you’ll gain valuable insights to improve administrative excellence, optimize service delivery, and elevate patient satisfaction.
Course Highlights:
- Leadership and operational strategies for healthcare institutions.
- Effective communication techniques and emotional intelligence.
- Crisis management and quality service planning.
- Technology integration for streamlined operations.
Key Details:
📅 Dates: 24 – 26 December 2024
📍 Location: ISTC Training Hall
⏳ Duration: 3 Days
💰 Cost: 1,800 AED per participant (includes materials, meals, and certificates).
Who Should Attend?
Hospital managers, medical staff, healthcare administrators, and professionals aiming to revolutionize patient care.
By completing this course, participants will:
- Master advanced administrative and leadership skills in hospital management.
- Enhance patient and companion satisfaction through effective communication and care strategies.
- Apply best practices in healthcare quality management and innovation.
- Address cultural and social challenges in diverse healthcare settings.
- Strengthen crisis management and healthcare planning abilities.
- Promote occupational health and safety standards in healthcare institutions.
- Drive continuous improvement through training, technology, and data-driven solutions.
Meet the Trainer
Wiem Kouti brings over a decade of experience designing and delivering transformative training programs for diverse sectors, including healthcare. With a focus on communication, organizational skills, and professional etiquette, Wiem has worked with government entities and corporate clients to elevate administrative and interpersonal excellence.
Specializing in body language, advanced communication techniques, and cross-cultural interactions, Wiem integrates innovative teaching methods to address the unique challenges faced by healthcare professionals. Her certification in Autism Communication Strategies (PECS) and advanced training in business communication ensures a tailored approach to improving patient relations and operational efficiency in healthcare institutions.
Wiem’s proven ability to design engaging, results-oriented programs makes her an asset to this course, ensuring participants gain the tools needed to excel in hospital management and create impactful patient-centered experiences.
Transform the healthcare experience. Enroll today!