Training

We at ISC are pleased to offer this training proposal, designed to empower you with maximum benefits and skills.
Our training will focus on key topics that align with the strategic framework of your institution.
We ensure the full implementation of quality assurance throughout the training process.
Our certificates are certified and approved by ACTVET. Additionally, we provide training plus a free one-day follow-up
session to assess training effectiveness and support all trainees.

All our training programs include

  • Experienced instructors and consultants
  • Training material and methodology aligned with industry best practices and strategies
  • Comprehensive examination and evaluation
  • Rigorous training quality assurance
  • Certified and approved certifications
  • Follow-up and training effectiveness measurements
  • Detailed training material

Course Title : BUSINESS ETHICS AND CUSTOMER FOCUS Duration : 3 Training Days

This course is designed to help trainees identify and implement the right actions and behaviors towards potential, current, and former customers, fostering an environment that encourages people to do business with you
Main Topics Covered:
  • Business Ethics
  • Company Policies Toward Customers
  • Customer Behavior and Expectations
  • Ethics Programs
  • Conflicts of Interest
  • Handling Complaints and Compliments
  • Statutory Regulations
  • Confidential Information
  • Customer Focus
  • Customer Relations
  • Organizational Structure
  • Customer Care
  • Customer Service

Course Title: BUDGET PREPARATION AND COST CONTROL
Duration: 3 Training Days

This practical course covers essential budgeting steps and techniques to enhance organizational value. It focuses on creating user-friendly models in Microsoft Excel, conducting scenario analyses, and applying key forecasting models and capital budgeting techniques.
Main Topics Covered:
  • Budgeting and Planning
  • Building Models in Microsoft Excel
  • Forecasting
  • Budget Cycle, Process, and Approaches
  • Evaluating Proposals
  • Advanced Capital Budgeting Techniques
  • Creating a User-Friendly Budget Template
  • Budgeting as a Value-Adding Activity

Course Title: DEVELOPING SAFETY CULTURE Duration: 3 Training Days

This course provides a realistic approach to building a safety culture and offers a comprehensive roadmap to
develop a successful safety management system.It focuses on creating user-friendly models in Microsoft Excel,
conducting scenario analyses, and applying key
Main Topics Covered:

  • Management aspects of safety culture
  • Defining roles and responsibilities
  • Overcoming safety program obstacles
  • Employee participation in safety
  • Hazard prevention and control
  • Incident investigation techniques
  • Measuring and evaluating safety culture

Course Title: Credit Risk Assessment Course Duration: 3 Training Days

This comprehensive Credit Risk Assessment course provides participants with an in-depth understanding of credit risk dynamics, measurement techniques, and best practices in credit risk management. The program delves into real-world applications of credit risk evaluation within financial institutions, offering insights into advanced methodologies used to assess, mitigate, and control credit exposure.

Main Topics Covered:

  • Counterparty Credit Risk
  • Regulatory Frameworks and Capital Requirements
  • Credit Risk Measurement & Modeling Techniques
  • Credit Value Adjustment (CVA) & Collateral Management
  • Managing Credit Risk & Regulatory Capital Requirements
  • Credit Risk Analysis & Financial Ratios
  • Stress Testing & Market Data Interpretation
  • Sovereign Credit Risk Analysis